![]() Make sure to hang on to your return tracking number so you can confirm your order has made it back to the warehouse. Refunds typically take two weeks to process, but may take longer during exceptionally busy times. Once your return is received, a credit will be issued to the credit card used for payment of the original order. Please note that you are responsible for the return shipping costs. Lebanon, IN 46052īe sure to include the original order number. Hachette Book Returns Warehouse 322 South Enterprise Blvd. If you have not received an email, write to us at is your return and exchange policy? We want you to be completely satisfied with your purchase.īut if you are not, you may return it up to 30 days after receipt. ![]() How do I get a tracking number for my package? You should receive an email from Petit Collage with the tracking number of your shipment once it is on its way. How long will it take for my order to arrive? Domestic shipments usually arrive in 7–10 business days. For example, if you place an order on Tuesday, it may not ship until Thursday or Friday. When are items shipped? Orders are processed and shipped within 2–3 business days of receipt. We also cannot accept orders placed on credit cards with international billing addresses at this time. If your order amount is $30 or more (after any discounts and before tax), your ground shipping is free. No express shipping is available. We cannot ship to PO Boxes. Shipping is temporarily unavailable to Hawaii and Alaska.ĭo you ship internationally? Unfortunately at this time we do not ship to international addresses. How much does shipping cost? Ground shipping is $5.00 for all orders up to $30.00.
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